Technical Sales Specialist Data Center

Job Description: • Sales & Client Support: • Act as a technical liaison for the sales team, providing expert product knowledge and technical consultation to potential clients. • Identify up-selling and cross-selling opportunities within existing client accounts based on their technical needs and future growth plans. • Conduct product demonstrations and technical presentations for prospective customers, effectively communicating the value proposition of our data center services. • Build and maintain strong relationships with clients, acting as a trusted advisor on their infrastructure needs. • Collaborate with the sales and marketing teams to develop and execute strategies for new business acquisition. • Assist in creating proposals and technical documentation for client solutions. • Provide post-sales technical support, ensuring customer satisfaction and successful implementation of services. • What We Offer: • A supportive and collaborative team environment. • Access to ongoing training and development resources. Requirements: • Experience: • Associate's degree in a technical field (e.g., Information Technology, Computer Science) or equivalent work experience. A bachelor's degree is preferred. • Minimum of 3-5 years of hands-on experience as a Data Center Technician, Field Engineer, or similar role. • Proven experience in a sales or customer-facing role, preferably within the technology industry. • Experience with hardware from major vendors (e.g., Dell, HP, Cisco, Juniper, etc.). • Relevant Skills: • Strong knowledge of data center best practices, including cabling standards (e.g., fiber, copper), racking, and power distribution. • Proficiency in diagnosing and troubleshooting server hardware, networking equipment, and related components. • Familiarity with network topologies, protocols (e.g., TCP/IP), and concepts (e.g., VLANs, routing). • Demonstrated ability to build rapport and establish trust with clients. • Relevant certifications such as CompTIA A+, Network+, Server+, or Cisco CCNA are highly desirable. • A passion for technology and a desire to stay current with industry trends. • Being Multilingual is an added advantage.

**Qualifications:** • Associate's degree in a technical field (e.g., Information Technology, Computer Science) or equivalent work experience **Responsibilities:** • Sales & Client Support: • Act as a technical liaison for the sales team, providing expert product knowledge and technical consultation to potential clients • Identify up-selling and cross-selling opportunities within existing client accounts based on their technical needs and future growth plans • Conduct product demonstrations and technical presentations for prospective customers, effectively communicating the value proposition of our data center services • Build and maintain strong relationships with clients, acting as a trusted advisor on their infrastructure needs • Collaborate with the sales and marketing teams to develop and execute strategies for new business acquisition • Assist in creating proposals and technical documentation for client solutions • Provide post-sales technical support, ensuring customer satisfaction and successful implementation of services • A supportive and collaborative team environment • Access to ongoing training and development resources